About this notice
This website is operated by Otsuka Nutraceutical India Pvt Ltd.Dyna Business Park 1st floor, 57-A, Rd Number 1, Mulgaon, Andheri East, Mumbai, Maharashtra 400093. For the purposes of this notice, Otsuka will be the controller / handler, meaning Otsuka determines
how and to what extent your personal information will be processed.
This notice explains how and why we use your personal information, for example: when we provide you with information you have requested from us, where you have provided information to us pursuant to any agreement, or when you simply use our websites and other digital platforms.
In all cases, Otsuka understands and respects your privacy. In this notice, when we talk about personal information, we mean any information or piece of information which could identify you either directly (e.g., your name) or indirectly (e.g., a government issued identifier)
You should read this notice, so you know what personal information we collect about you, what we do with it and how you can exercise your rights in connection with it. You should also read any other privacy notices that we give you, that may apply to our use of your personal information in specific circumstances from time to time. If you have any questions about this notice, you can contact us by submitting your query here
In summary…
We have measures in place to safeguard your personal information when we transfer it outside of India.
We take steps to minimize the amount of personal information we hold about you and to keep it secure
We delete your personal information when we no longer need it, and we have policies in place to govern when that is
You have rights in relation to your personal information
We are happy to answer your questions about any of the above – please submit your query here privacy.policy@otsukanutraceutical.in
Quickly find what you’re looking for by clicking the links below :
1. Our data protection responsibilities
Otsuka is a controller / handler in relation to its use of your personal information. This is a legal term – it means that we make decisions about how and why we use your personal information, and, because of this, we are responsible for making sure it is used in accordance with applicable data protection laws. We are required by law to give you the information in this notice.
2. What types of personal information do we collect and where do we get it from?
The personal information we process about you broadly falls into four main categories
(i)Contact Information
(ii)Agreement Information
(iii)Candidate Information and
(iv) Browsing Information.
| Category | Type of personal information | Collected from |
|---|---|---|
| Contact Information | Information such as: Name; address; telephone number, email address; organisation details (e.g., your place of work, practice, professional area, job title) etc. | You,Third Parties |
| Agreement Information | Contact Information (see above) Details relating to the services you provide to us, including service-related communications with you Information about other people (e.g., your customers and/or staff) that you share with us in connection with your services or when you order products from us Information you provide us when you interact with Otsuka (e.g., for a product order, conference, patient cohort) Billing and payment information |
You |
| Browsing Information | Browsing and search history Referring web site addresses Device characteristics Site preferences |
You when you visit our website |
| Candidate Information | Contact Information (see above) Details you include in your application, e.g., CV, references, certificates |
You, Information Third Parties |
Note that if you do not provide us with your Contact Information, we will not be able to provide you with any information you request, and if you do not provide us with your Contact Information, Agreement Information or Candidate Information, we will not be able to interact or contract with you.
3. What do we do with your personal information, and why?
We use your personal information for a number of different purposes: we have a “lawful basis” (i.e., a reason or justification, prescribed by law) for processing your personal information.
The table below sets out the purposes for which we process the different categories of your personal information and the corresponding lawful basis for that processing. For some processing activities, we consider that more than one lawful basis may be relevant – depending on the circumstances.
| Category | Purposes of processing | Lawful basis |
|---|---|---|
| Contact Information | Responding to your enquiries | To perform a contract with you
or you have provided your
consent. Legitimate interests (so that we can respond to your enquiries) |
| Browsing Information | Monitoring and producing statistical information regarding the use of our platforms, and analysing and improving their functionality | Legitimate interests (We need to perform limited routine monitoring to make sure our platforms work properly) |
| Agreement Information | Keeping accurate records of Otsuka’s
communications with you. In addition,
we may need the information you provide to comply with our regulatory
monitoring and reporting obligations. Disclosure of payments according to regulatory requirements Understanding of how our products impact you, to track and respond to safety concerns and to further develop and improve our products and services. Compliance with our legal obligations where data related to safety or pharmacovigilance is concerned, including those related to adverse events, product complaints and patient safety. |
To perform a contract with you, to comply with a legal obligation, legitimate interests (to ensure transparency) or you have provided your consent. |
| All information | Establishing and enforcing our legal rights and obligations and monitoring to
identify and record fraudulent activity. Complying with instructions from law enforcement agencies, any court or otherwise as required by law, resolving any complaints from or disputes with you. |
To comply with a legal obligation |
| Category of information | Purposes of processing | Lawful basis |
|---|---|---|
| Candidate Information | Processing of this personal information is required to enable Otsuka to administer the recruiting process, including the set-up of an electronic job applicant HR file, managing your application, organizing interviews – in short, the processing is necessary for us to enter into a contract with you. | To perform a contract with you |
| Candidate Information | We may also share your personal information with other Otsuka group companies to consider you for future job openings and will retain your data for a limited period of time beyond an unsuccessful application for this purpose. | Legitimate interests (It is our interest to consider you for other vacancies, now and in the future) |
For an understanding of our processing activities related to Healthcare Professionals, please review the Healthcare Professional Privacy Notice.
Cookies and similar technologies:
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
4. Who do we share your personal information with, and why?
Sometimes we share your personal information with third parties, including the following:
We also ask third party service providers to carry out certain business functions for us. These include:
We may also share your personal information with a successor-in-interest (actual or proposed), to continue to perform the functions and activities described above. in the event of a proposed or actual purchase, any reorganization, sale, lease, merger, joint venture, assignment, amalgamation or any other type of acquisition, disposal or financing of all or any portion of our business or of any of the business assets or shares (including in connection with any bankruptcy or similar proceeding)
We do not sell your Personal information, nor do we share your Personal information with third parties for their own marketing purposes.
5. Where is your personal information transferred to?
6. How do we keep your personal information secure?
We will put in place appropriate security measures to protect your personal information from unlawful or unauthorized processing and accidental loss, destruction, or damage.
However please note that, in relation to any personal information you submit to us online, we cannot guarantee the security of data sent to us in this way. Transmission of data over the internet is at your own risk.
7. How long do we keep your personal information for?
We will only retain your personal information for a limited period of time, and for no longer than is necessary for the purposes for which we are processing it for. This will depend on a number of factors, including:
8. What are your privacy rights and how can you exercise them?
Where our processing of your personal information is based on your consent at paragraph 3 (see table above), you have the right to withdraw your consent at any time. If you do decide to withdraw your consent, we will stop processing your personal information for that purpose, unless there is another lawful basis we can rely on – in which case, we will let you know.
Where our processing of your personal information is based on legitimate interests (see table at paragraph 3 above), you can object to this processing at any time. If you do this, we will need to show either a compelling reason why our processing should continue, which overrides your interests, rights, and freedoms or that the processing is necessary for us to establish, exercise or defend a legal claim.
You have the right to (subject to certain limitations):
object to a decision that we make which is based solely on automated processing of your personal information.
Contact us here privacy.policy@otsukanutraceutical.in if you would like to exercise any of your privacy rights.
We also encourage you to let us know if you have any concern about how we are processing your personal information so we can try to resolve your concerns. However, if you consider that we are in breach of our obligations under data protection laws, you are always entitled to submit a complaint with the competent supervisory authority
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